Anas Khan
Senior Customer Experience Associate | Talent Acquisition Specialist | CRM & Workflow Optimization | Bridging Tech & People for Scalable Solutions
- Role
- Senior Associate at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Anas Khan
I am an AI Automation Specialist with experience in workflow automation, customer service…
Experience
Senior Associate
Feb 2025 — Present
Excited to begin my journey as a Senior Customer Service Associate at Teleperformance, a global leader in customer experience management. In this role, I will be responsible for delivering high-quality customer support, ensuring seamless communication, and resolving customer inquiries with efficiency and professionalism.My key responsibilities will include: • Handling complex customer interactions with a focus on problem resolution and customer satisfaction. • Assisting in process improvements to enhance service efficiency and optimize workflows. • Collaborating with teams to maintain service quality standards and meet performance benchmarks. • Utilizing active listening and effective communication to address customer needs with a customer-first approach. • Adapting to new technologies and tools to streamline customer support operations. • Providing guidance and mentorship to junior associates to help them improve their skills and productivity.
Education
Kalinga University, Raipur
Diploma , Computer Software Engineering
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