Fiona Higgins

Senior Knowledge Management Associate @NatWest Boxed

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Senior Knowledge Management Associate @NatWest Boxed

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Edinburgh, GB

EDUCATION

2003 — 2004

The University of Sheffield

MA, Librarianship

N/A

Sheffield Hallam University

Bachelor of Arts - BA, English Studies

SKILLS

Information ManagementLibrary ResearchElectronic ResourcesLaw LibrarianshipKnowledge ManagementPresentationsKnowledge SharingLibraryLibrary ManagementLegal ResearchLibrariesCatalogingIntranetTaxonomyMetadataInformation RetrievalDocument ManagementManagementRecords Management

ABOUT FIONA HIGGINS

An award winning knowledge and information professional with over 20 years\' experience of leading and delivering commercially focussed K & IM services. I blend strategic thinking, best practice K & IM, and the latest technologies (including artificial intelligence/AI) to enhance client service, deliver in strategic areas, and help colleagues with their work.🧾 Professionally qualified information professional; PRINCE 2 accredited 🧾 Member of CILIP, the Chartered Institute of Library and Information Professionals🧾 Committee member of CILIP\'s Knowledge & Information Management (K & IM) Special Interest Group🧾 Certified Knowledge Manager (KM Institute) Co-creator of the Edinburgh Knowledge, Library and Information Professionals (EKLIPs) CPD and networking group Recipient of the Association of Proposal Management Professional\'s Knowledge Management award in 2017 and 40 under 40 award in 2019Previously a Trustee for the Scout Association.

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Fiona Higgins — Senior Knowledge Management Associate at NatWest Boxed in Edinburgh, GB | Unifers