Hifa Ramela
Human Resources | Learning & Development | Led Global LMS Transformation | Leadership Enablement | Policy & Process Owner | Building Learning Culture | Budget & Compliance | Vendor Governance | L&D Business Partner
- Role
- HR Senior Specialist Learning & Development at Rakuten India
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Hifa Ramela
Learning & Development Specialist with 5+ years of experience driving enterprise-wide…
Experience
HR Senior Specialist Learning & Development
Jun 2020 — Present · Bengaluru, IN
Front-ended Rakuten India\'s enterprise L & OD strategy during a scale-up from 300 to employees- Acted as the key stakeholder for Rakuten’s homegrown LMS across 5 countries; set vision, reviewed features, and guided learner experience- Led 150+ UATs and ensured org requirements were reflected in learning tech roadmap- Managed training calendars, compliance programs (40+), and learning dashboards- Co-designed behavioral programs with business leaders- Created L&D policies, SOPs, and vendor governance frameworks (MSA, PR, PO, invoice)- Supported global learning coordination and external certifications (Ivy League, eLearning)- Founded and led Rakuten’s bilingual Toastmasters club (English + Japanese)
Education
Madras Christian College
Diploma in Coprate Social Responsibility
2016 — 2017
Dale Carnegie Training India
Certification on Training Excellence (TTT)
2021 — 2021
Madras Christian College
Diploma in Human Resource Management
2015 — 2016
Madras School Of Social Work
Master of Arts - MA
2018 — 2020
Madras Christian College
Bachelor's degree
2015 — 2018
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