Hierome Gautier
Cabin Manager @easyJet
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WORK HISTORY
Cabin Manager @easyJet
Champion the highest standard of customer service at all times ensuring repeat business- Set measurable goals, objectives, and performance standards during the briefing- Drive and manage performance by encouraging a culture of continuous improvement, empowering our crew through on the job coaching, recognition, and feedback to develop them to their full potential - Support the crew with their personal development- Demonstrate a self-directed learning approach to continually develop people management skills- Seek out practical ways to reduce costs and maximise revenue- Demonstrate resilience when required and confidence in decision making on board- Generate enthusiasm, keeping up the customer service energy while being aware of the need for professionalism- Championing new ways of working- Be accountable for the safety and standards throughout the cabin on your flights- Ensure compliance with company policy and procedures in accordance with the easyJet Operations Manuals
EDUCATION
Udemy
Web Page, Digital/Multimedia and Information Resources Design
IUT B de Lille 3
Bachelor Degree, Management Logistics and Transportation
CATS - Cranfield Aviation Training School
Aeronautics/Aviation/Aerospace Science and Technology, General
Lycée Notre Dame de la Paix
Baccalauréat, Mathematics and Science
Flight Training London (http://flighttraininglondon.co.uk/)
Private Pilot License, Flying Training
SKILLS
ABOUT HIEROME GAUTIER
I am very enthusiastic, pro-active, motivated and result orientated individual. In addition, I have excellent communication, interpersonal and administrative skills and I am very loyal to my employers and colleagues.
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