Hien Lam
An engineer at heart.
- Role
- Infrastructure Engineer at Alpha Theory
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Hien Lam
I am an engineer at heart with a demonstrated history of working in the information technology and managed services industry. I love to solve problems and finding ways to increase efficiency. I have a deep level of knowledge throughout the life cycle of any customer from design, build, implementation to professional support. I am self-motivated, and always passionate with a positive attitude and ready to tackle any challenges in front of me. I thrive in fast paced environments and have a passion working with customers achieve endless customer satisfaction.
Experience
Infrastructure Engineer
Oct 2023 — Present · Charlotte, NC, US
Education
University of Phoenix
Bachelor's degree, Information Technology
2007 — 2009
University of North Carolina at Charlotte
Bachelor of Arts - BA, Software and Information Systems
2003 — 2006
Skills
- Active Directory
- Windows Server
- Servers
- Itil
- Vmware
- Data Center
- Managed Services
- Dns
- System Administration
- Tcp/Ip
- Windows
- Information Technology
- Technical Support
- Vmware Infrastructure
- Switches
- Fortinet
- Network Engineering
- Linux
- Disaster Recovery
- Firewalls
- Cloud Computing
- Cisco Technologies
- Computer Hardware
- Microsoft Exchange
- Sharepoint
- Security
- Microsoft Office Sharepoint Server
- Network Administration
- Network Security
- Commvault
- Operating Systems
- Citrix
- Microsoft Sql Server
- Virtualization
- Routers
- Vpn
- Vmware Esx
- Troubleshooting
- Backup Solutions
- Networking
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