Bilal A.

About Bilal A.

Agile isn’t just a framework or methodology to me; it’s a mindset I use to create momentum in uncertain situations, unlock team potential, and drive meaningful outcomes. I am a Senior Scrum Master and Technical Program Manager with over 13 years of experience leading Agile delivery across data, analytics, cloud, and digital transformation programs. From data science platforms to AI/ML pipelines to BI modernization, I’ve helped enterprises connect strategy with execution at scale. My career has spanned fintech, insurance, healthcare, banking, and retail, where I’ve coached teams, transformed delivery practices, and orchestrated multi-team programs with a calm, collaborative leadership style that earns trust and drives progress. What makes me effective? I understand both tech and business, and speak both languages I create clarity in chaos and lead with empathy I use data to steer, not guess, metrics, velocity, dashboards, and outcomes Certifications • PSM (Professional Scrum Master) • PMP (Project Management Professional) • AWS Certified Solutions Architect • SAFe Scrum Master (SSM) Expert In • Agile Delivery at Scale using Scrum, SAFe, and Kanban • Data & Cloud Programs | AI/ML | BI Analytics • Stakeholder Alignment & Team Coaching • Metrics & Reporting | JIRA | Azure DevOps | Confluence Bonus Traits • Calm under pressure • Outcome-obsessed • Lifelong learner (currently deepening AI & Agile coaching skills) Let’s connect if you’re hiring Agile leadership talent, or just love talking delivery, data, or transformation.

Experience

1. Senior Scrum Master Technical Program Manager

   Priority Commerce

   Nov 2022 — Present

   Led Agile delivery across multiple squads in Data Science, Data Engineering, and Data Analytics, ensuring sprint goals aligned with product priorities, compliance needs, and executive KPIs.• Partnered with leadership, product owners, and data architects to shape roadmaps for data pipelines, AI/ML platforms, and BI/reporting solutions.• Oversaw end-to-end program execution of cloud-based data products (AWS, GCP), managing risks, dependencies, and delivery timelines across teams.• Implemented Agile best practices (Scrum, Kanban), built metrics dashboards (velocity, burn-down, cycle time), and led Agile maturity assessments.• Streamlined communication across business, product, and engineering to remove blockers and ensure scalable, secure solution delivery.• Coached teams on backlog hygiene, continuous improvement, and OKR alignment to support data and analytics transformation goals.Tools & Methodologies:Jira, Confluence, Azure DevOps (ADO), Miro, Tableau, SQL, Python (basic), AWS, Git, Power BIKey Achievements:• Launched a Data-OnCall program to rapidly triage and resolve high-priority pipeline issues, cutting incident response time significantly.• Built an automated scoring model in Jira to rank Kanban tickets based on business impact and urgency, boosting delivery focus.• Enhanced the department’s change management process, reducing approval cycle times by 50% and increasing transparency.• Reduced cycle time by 25% through optimized Agile ceremonies and automated release workflows.• Scaled Agile delivery from 1 to 4 squads across Data Engineering and Analytics, maintaining consistent velocity and stakeholder alignment.

Education

• Brooklyn College

  Master of Business Administration - MBA

• University of the Punjab

  Bachelor of Commerce - BCom