Hannel Hazeley
Senior Service Engineer at Microsoft
- Role
- Senior Service Engineer at Microsoft
- Location
- Everett, WA, US
- LinkedIn followers
- 500 followers
About Hannel Hazeley
I am a dedicated Information Technology professional with a robust foundation in technical support, network administration, and proactive cybersecurity. My experience is defined by a hands-on approach to troubleshooting complex hardware and software issues, ensuring seamless operational continuity for diverse user bases. With a keen eye for detail and a passion for problem-solving, I have successfully managed projects that bridge the gap between high-level technical infrastructure and daily user needs, always prioritizing efficiency and data integrity.Beyond core IT operations, I am deeply committed to the evolving landscape of cyber defense. Having earned industry-recognized certifications and completed intensive training in security protocols, I specialize in identifying vulnerabilities and implementing strategic safeguards to protect organizational assets. I thrive in fast-paced environments where I can leverage my expertise in system configuration and threat mitigation to build resilient, secure, and future-ready technological ecosystems.
Experience
Senior Service Engineer
Dec 2021 — Present · Redmond, WA, US
Education
Community College of Philadelphia
AA, Computer Information Systems - Networking
2002 — 2004
ITT Technical Institute
BS, Information System Security
2005 — 2009
University of Cambridge
Diploma, Information Technology
1998 — 2000
Skills
- Windows Server 2003
- Web Development
- Microsoft Exchange
- Microsoft Office
- Databases
- Networking
- Windows Server 2008
- Microsoft Expression
- Iis
- Acronis
- Computer Repair
- Dreamweaver
- Illustrator
- Adfs
- Office 365
- Cpanel
- Html
- Computer Hardware
- Laptops
- Troubleshooting
- Windows 7
- Powershell
- Whmcs
- Scom
- Internet Information Services (Iis)
- Windows Azure
- Microsoft Servers
- Microsoft Certified Professional
- Blackberry
- Help Desk Support
- Active Directory
- Xp
- Blackberry Enterprise Server
- Windows Server
- Mysql
- Wireless Networking
- Access
- Computer Security
- Dns Management
- Windows Vista
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