Heather Hodge
Information Technology Help Desk Supervisor @Bangor Savings Bank
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WORK HISTORY
Information Technology Help Desk Supervisor @Bangor Savings Bank
Bangor, ME, US
ABOUT HEATHER HODGE
With over four years of experience in leading leaders and another 10 in call center operations, I have developed skills in sales, team building, management, leadership, operations, and customer experience.I am passionate about creating and implementing launch strategies, process rollouts, trainings, and reporting needs for various projects and initiatives. I am able to successfully partner with key stakeholders to ensure business changes and improvements are aligned with the company\'s vision and goals. My mission is to enable and empower my team to deliver exceptional service and value to our customers and partners.
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