Harvey Guindi
Managing Director, Applications & Systems Integration @AAA Club Alliance
Signup · Get unlimited contacts
WORK HISTORY
Managing Director, Applications & Systems Integration @AAA Club Alliance
Wilmington, DE, US
Member of the IT Executive team collaborating with business and IT leaders to develop and execute the IT enterprise initiatives in support of the company’s strategic goals and objectives.Manage the entire business application and integration portfolio across all phases, including the identification, selection, design, deployment, ongoing beneficial use, rationalization and obsolescence of applications in areas such as:Omni-Channel Contact CentersRobotic Process AutomationIntegration platforms and real-time customer engagementNew CRM, fleet and roadside assistance platforms (Salesforce)New membership acquisition and partnership programs
EDUCATION
California State University, Fullerton
Bachelor of Science - BS, Computer Science
SKILLS
ABOUT HARVEY GUINDI
CIO / IT Executive with over 25+ years of strategic and operational leadership in the Life Science and Healthcare industries (BioTech, Pharma, CRO, Hospital and Lab Medicine). Experience with infrastructure design and support, security, project management, client support and software development. Extensive practical knowledge of validation (21CFR Part 11) and testing for regulatory requirements as well as creating supporting policies and SOPs. Proven guidance in establishing and integrating Business Technology (BT) initiatives, project prioritization, process mapping, systems integration, and IT budget management along business goals. Established leadership in career development, team building, mentoring, and training, keen ability to bridge the technical and business concepts in delivering customer focused experiences.Specialties: Establishing novel partnerships (internally & externally); Positively impacting revenue; Responding to Industry transitions; Establishing a Customer Experience focus across all products & services; Contributing outside of role (and being an example for teams on how to do this); Communication, Presentation and Industry Leadership to promote the brand, and problem solved vs. just product or service provided.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.