Heather Green
Director of Project Management @Tusco, Inc
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WORK HISTORY
Director of Project Management @Tusco, Inc
Birmingham, AL, US
Strategic LeadershipProvide strategic direction and oversight to ensure that all projects align with company goals and client expectations.Identify potential risk and develop strategy to mitigate said risk. Monitor progress of plan to completion.Measures productivity by analyzing performance data, financial data, and activity reports.Operational OversightEnsures project management team develops and executes comprehensive project plans, schedules, scopes, budgets and utilizes the required resources to successfully execute projects.Ensures Buy-Out Process of projects is done in the most efficient and cost-effective manner.Ensures Subcontractor Searching/Procurement and Vetting is done proactively to support departments scheduling and staffing needed for upcoming projects and backlog of work.Responsible for supporting Project Managers to issue Subcontracts, Purchase Orders, and other agreements to ensure scope of work is correct, risk mitigation is addressed, schedule durations are included, and other requirements are addressed. Coordinate with Contract Administrator and Preconstruction as needed.Supports project managers with project execution as needed.Team Development and Process ImprovementLead and manage the project management team, including Project Managers, Assistant Project Managers, and other project staff in support of company operations and project management responsibilities.Support, Train, and hold Project Managers accountable on company processes and documentation control including:Material Procurement ProcessUpdated Submittal log and PO effortsSubcontractor Procurement ProcessChange Order ProcessWIP/Cost Forecast SupportScheduling CommunicationDelay/Cost Claims with ClientIdentify opportunities for growth and betterment by developing and implementing new processes and training.Communicate field training needs with Director of Field Operations and General Manager as needed.Cross-Functional Collaboration
EDUCATION
JSCC
Construction Management Technology, Construction Management, Architecture & Civil Design
ABOUT HEATHER GREEN
As the Director of Project Management, I lead a group of high-performing teams to deliver complex, multi-million-dollar construction projects on time and within budget. Drive operational excellence, strengthen client relationships, and improve project efficiency through process innovation and team development.Leadership & Team DevelopmentLead, mentor, and develop Project Managers and project support staff to enhance skills, performance, and career growth.Establish clear expectations, accountability measures, and performance metrics for the team.Foster a culture of collaboration, continuous improvement, and professional development.Project Oversight & ExecutionOversee the full project lifecycle, from preconstruction planning through closeout, for multiple concurrent projects.Ensure PMs are effectively reviewing contracts, plans, and specifications and negotiating schedules with general contractors.Monitor project status, identify potential risks or delays, and implement corrective actions promptly.Support teams in managing large-scale and complex projects, including specialized sectors such as data centers and mission-critical facilities.Operational ExcellenceStandardize project management processes, tools, and best practices to improve efficiency and consistency.Implement project reporting systems to track progress, forecast performance, and manage resource allocation.Ensure compliance with company policies, safety standards, and industry regulations.Client & Stakeholder ManagementBuild and maintain strong relationships with clients, general contractors, subcontractors, and other stakeholders.Act as a senior escalation point for project issues, resolving conflicts with professionalism and diplomacy.Represent the company in high-level meetings, presentations, and negotiations.Strategic Planning & GrowthPartner with senior leadership to set departmental goals, forecast resource needs, and support business development efforts.Contribute to strategic decision-making on project selection, staffing, and profitability targets.Identify opportunities for innovation, new market entry, and process improvements.Championed salary and PTO benchmarking to strengthen recruitment and retention.Core Skills:Construction Leadership | Contract Negotiation | Process Improvement | Risk Management | Budget & Schedule Control | Client Relations
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