Hugo Gomes

Business Development Manager @Sg Foam Solutions

PT

ACHIEVEMENTS & RESPONSIBILITIES Oversee and manage all departmental operations including day-to-day operations, strategic planning and implementation, development of products, and production management while managing a team of 10 employees Demonstrate expert planning, scheduling, as well as management skills, and perform all invoicing and supplier negotiations Implemented improved financial software to streamline all accounting operations Establish operational objectives and work plans; liaise with staff and managers to maximize synergy among departments Create and execute operational procedures and audits in compliance with company regulations Coordinate project lifecycles by setting deadlines, assigning tasks, and monitoring progress including budgets, performance reports, and user feedback Improved stock control coding for faster production and conduct comprehensive data analysis on customer behavior to identify areas of need and actions for business improvements Spearheaded efforts to implement process improvements and quality control measures; controlled production processes and took care of transportation Optimize work efficiency, meet on-time delivery requirements, enhance customer satisfaction, and reduce quality complaints Introduced a series of productivity improvements, process reengineering, cost reduction, and performance management programs that improve production output, product quality, and customer satisfactionSELECTED SKILLS Strategic Planning & Implementation Operations Management Business Analytics Project Management Technical & Marketing Assessments Process Improvements Risk Assessments Database Management Team Leadership Production Management Contract Negotiations Business Analysis Cross-Cultural Communications