Harold Farrand Gary

Operations Manager @Stars and Strikes Family Entertainment Centers

Loganville, GA, US

Recruited as part of a leadership team to transform organizational culture and operational outcomes at the Loganville location.• Drove 50% revenue growth within three years, positioning the location as a top-performing revenue leader and flagship model for new management hires.• Directed 20+ staff members in optimizing service quality, increasing customer satisfaction by 20% through training, development, and morale-building initiatives.• Oversaw complete P&L, customer experience, staffing, and efficiency improvements across diverse operational areas including bowling, arcade, lane service, HR, and accounting.

Keller Graduate School of Management of DeVry University

Master’s Degree

DeVry University

Bachelor of Business Administration (BBA)