Heyramb Tiwari
Senior Cloud Operations Engineer
- Role
- Technical Support Engineer at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Heyramb Tiwari
With 6+ years of experience across Oracle, Accenture, and Akamai, I specialize in building and maintaining secure, scalable, and resilient cloud solutions. My expertise spans cloud operations, service reliability, incident response, and automation, with a proven track record of ensuring high availability and driving continuous improvements in mission-critical environments.At Oracle, I currently lead reliability engineering initiatives for OCI services—safeguarding 99.99% availability, conducting RCA for high-severity incidents, and implementing infrastructure enhancements that strengthen compliance and security. Previously at Accenture, I optimized AWS infrastructure, automated monitoring systems, and streamlined CI/CD pipelines to accelerate deployments by 35%. My journey began at Akamai, where I supported one of the world’s largest edge networks, ensuring reliable content delivery to millions of users worldwide. Core Skills: Cloud Operations (OCI, AWS), DevOps (Docker, Kubernetes, Jenkins, Terraform, Ansible), Linux & Network troubleshooting, Security & Compliance, Incident Management, Root Cause Analysis, Automation, and Observability.I am passionate about driving service reliability, reducing downtime, and enabling digital transformation at scale. Always eager to learn, share knowledge, and collaborate with global teams to solve complex challenges in cloud infrastructure.Always open to connecting on CloudOps, Site Reliability Engineering, and Cloud Transformation opportunities.
Experience
Technical Support Engineer
Jan 2026 — Present · Bengaluru, IN
Education
Sagar Institute of Research & Technology, Ayodhya Nagar, By Pass Road, Bhopal-462041
Bachelor of Engineering (B.E.), Computer Science
2013 — 2017
Kendriya Vidyalaya no 1,Sagar
High School, Physics-chemistry-maths
2012 — 2013
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