Heyden Melroy
Customer Success & Onboarding | LinkedIn Culture Champion | LinkedIn Coach | Birmingham City University
- Role
- Strategic Account Specialist at Linkedin
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
Experience
Strategic Account Specialist
Apr 2025 — Present · Bengaluru, IN
Manage a portfolio of LinkedIn Talent Solutions clients from onboarding to renewal, ensuring high client satisfaction through efficient issue resolution and proactive support.• Collaborate with internal teams to offer product consultations and provide technical assistance, driving client retention and meeting KPIs for client satisfaction.• Analyze client needs, facilitate effective communication on process updates, and ensured accurate documentation for smooth operations.
Skills
- Business Analysis
- Leadership
- Analysis
- Research
- Business Strategy
- Windows
- Analytical Skills
- Microsoft Excel
- Public Speaking
- Team Building
- Microsoft Office
- Business Development
- Sales
- Revenue Accounting
- Social Media
- Radixx
- Management
- Procurement
- Purchase Management
- Microsoft Word
- Team Leadership
- Operations Management
- Accounting
- Negotiation
- Crm
- Project Management
- Powerpoint
- Finance
- Teamwork
- Customer Service
- Team Management
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