Hetzyaksha e

Quality Services Associate | Software QA Engineer | Testing | Java | Quality-Focused

Role
Quality Services Associate at Amazon
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Hetzyaksha e

Passionate about ensuring software quality and delivering exceptional user experiences. Experienced in manual testing, defect tracking, and process improvement, with a strong foundation in Java and test case execution. Skilled at analyzing issues, collaborating with cross-functional teams, and providing actionable insights to enhance operational efficiency. Always eager to learn, contribute, and drive continuous improvement in software quality and service excellence.

Experience

  1. Quality Services Associate

    Amazon

    Aug 2025 — Present · Chennai, IN

    Responsible for maintaining high-quality service standards by reviewing processes, identifying issues, and supporting continuous improvement. Collaborate with internal teams and stakeholders to resolve customer-impacting issues and enhance user experience. Perform quality checks, document findings, and provide insights to improve overall performance and efficiency.

Education

  • CEOA Matric Higher Secondary School

    Higher Secondary

  • E.G.S PILLAY ENGINEERING COLLEGE, NAGAPATTINAM

    Bachelor of Engineering - BE, Computer Science

  • Annai Velankanni Matric Higher Secondary School

    SSLC

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Hetzyaksha e — Quality Services Associate at Amazon in Chennai, TN, IN | Unifers