Hetal Rajderkar

About Hetal Rajderkar

CSM and SAFe certified IT Professional with 12+ years of experience in Program Management. Manage large scale, data driven, technical and business oriented strategic initiatives. Expertise in Waterfall, Hybrid, Agile Project Management, and cross functional collaboration.Proven success in Healthcare domain - Digital transformation projects. Adapt at managing large engineering team, non-technical teams and external vendors.Recognized for organization, building high functioning teams, leadership, effective communication, technical and process understanding to drive project success.Key Projects/initiatives led:Salesforce-based member-centric case management system along with development & integrations to Member Portal and Provider Portal. User Training, change management initiatives.CMS compliances/mandates implemented on Web Portals for Health Insurance clients (BCBS MN, BCBS WV, IBC, BCBSA, etc.)Accessibility enhancements & Vulnerability remediation on 13 public facing Healthcare PortalsExpertise: Coordinate full project lifecycle-o requirement gathering, quality control, implementation, upgrades, and integration with new and existing systems, post-implementation support and training, vendor implementation Develop and maintain o Project plans, scope, feature prioritization, change controls, Quality Assuranceo RAID Logs for risks, issues, decisions and dependencies for stakeholders/steering committee Well versed o Requirements elicitation, estimation & prioritization, Testing methodologies, business analyst functions to interact with technical teams

Experience

1. Senior Manager, Clinical Innovation

   CVS Health

   Nov 2025 — Present

Education

• Carnegie Mellon University

  Master's degree, Information Systems Management, 3.88/4.33

  2015 — 2016

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  Bachelor of Engineering (B.E.), Electronics and Telecommunication Engg

  2006 — 2010

Skills

• Teradata
• Data Mining
• Requirements Analysis
• Incident Management
• Management
• Jcl
• Software Development
• Business Analysis
• Predictive Modeling
• Business Process Design
• Statistics
• Data Analysis
• R
• Sdlc
• Data-Driven Decision Making
• Unix
• Project Management
• Sclm
• Microsoft Sql Server
• Java
• Adabas
• Uxpin
• Z/Os
• Testing
• Requirements Gathering
• Sql
• Hpsm
• Microsoft Office
• Db2
• Eclipse
• Sas E-Miner
• Minitab
• Ca7
• Databases
• Business Impact Analysis
• Business Analytics