Hetal Raval

About Hetal Raval

20 years of professional experience as a Program Manager, Business Analyst, Systems Analyst and Project Lead in Banking, Wireless, and Software industries. Graduated in Management specializing in Project Management with City University Graduate MBA program from Jan 2008 to Sep 2009 with GPA of 3.8 and in Dean’s list.GoalTo obtain a position as a Program Manager or Product Manager in today’s competitive work environment.Specialties: Business SkillsRequirements Management Tool: Jira align, Jira, QTest, TFS, Enterprise Architect, Rational RequisiteProSoftware development methodologies: IBM RUP, Waterfall/Agile SDLC methodologies, and Web applicationsSoft Skills/Leadership: Excellent communication, analytical, interpersonal and presentation skills.PC Software: Windows, Microsoft Office, Microsoft Project, Power BI, Visio, Access, SQL queries and Teradata

Experience

1. Project Manager Program Management Office

   T-Mobile

   Jul 2019 — Present · Bellevue, WA, US

   As a Sr. PM at T-Mobile, I work with Frontline Retail/Care business, TFB business product, and technology teams to deliver end-end solution for various programs.•Drive successful program deliveries engaging Solution Architect, Product Managers, Dev Managers, Business Managers, and engineering teams for journeys ranging $8M -$10M budget.•Responsibilities include end to end deliveries like project scope, design artifacts, impact assessments, timeline estimates, budget, capacity management, change management, problem management, release deliveries, risk management, project status at various stages of project lifecycle.•Conduct sessions and own successful artifact deliveries of business requirements, technical specifications, code delivery, test plan, defect triage, environment readiness for testing, and launch activities.•Develop project milestone checklist and track deliverables with regular cadence and triage.•Maintain project status reports for leadership and responsible stakeholders.

Education

• City University of Seattle

  MBA; specialized, Project Management, Business Strategy and Applied Marketing

  2008 — 2009

• Mumbai University

  BS, Physics

  1994 — 1998

Skills

• Microsoft Access
• Software Development Life Cycle (Sdlc)
• Business Process
• Windows
• Access
• Web Applications
• Vendor Management
• Sql
• Microsoft Project
• Visio
• Databases
• Enterprise Software
• User Acceptance Testing
• Sharepoint
• Strategy
• Telecommunications
• Analysis
• Oracle
• Requirements Analysis
• Pc Software
• Business Intelligence
• Software Documentation
• Sdlc
• Process Development
• Change Management
• Data Analysis
• Ms Project
• Project Management
• Software Project Management
• Software Development Methodologies
• Management
• Business Requirements
• Microsoft Office
• Program Management
• Business Analysis
• Quality Assurance
• Rational Rose
• Process Improvement