Heston Dsouza

About Heston Dsouza

Jeff Foxworth once quoted,\"Find Something in life that you love doing. If you make a lot of money, then that\'s a bonus. If you don\'t, you still won\'t hate going to work.\"I am an experienced analytics and project management professional with business/data analysis and visualization expertise. I have a passion for people, data and storytelling.Business Analyst | Supply Chain and OperationsEmail: h••••••••@gmail.comProven ability to manage multiple projects and be a Subject Matter Expert in Sourcing and Supply Chain Operations. Excel master with hands on experience developing and implementing macros and providing insights from large data sets. Able to create visualized dashboards of complex excel data, providing improved decision making capabilities for senior management. CORE COMPETENCIES:• Project Management• Analytical Thinking• Communication Skills• Leadership• Data Visualization• Procurement• Client Interaction• Problem Solving• Business Analysis• eSourcing CERTIFICATIONS & TECHNICAL SKILLS Certifications: Six Sigma Green Belt, Lean Project Management, Google Analytics, Google AdWords Softwares/Tools: Advanced MS Excel, MS Access, Tableau, QlikView, RStudio, Salesforce, Power BI, SAP (Ariba, R/3, HANA), Remedyforce, ERWin Data Modeler, MS Visio, Snowflake, AppDynamicsProject Management: MS Project 2016, Fissure Simulation, JIRALanguages: R, VBA, SQL, HTML, CSSACCOMPLISHMENTS:• Played a pivotal role in the Amazon Chargeback Reduction project by leveraging data analysis and Amazon Vendor database, reducing chargebacks by around Designed comprehensive Key Performance Indicator (KPI) tracking metrics and identified various process improvement opportunities• Designed visualization dashboard to analyze complex reports, enabling clients to make informed decisions and generate millions in revenue and savings• Analyzed Service Management reports using SQL and Power BI resulting in efficient KPI tracking metrics• Designed Power BI dashboards based on data acquired from Data Lakes, providing visual output to excel reports• Automated multiple ServiceNow reports increasing efficiency and accurate reporting capabilities by about 50%

Experience

1. Transportation Performance Management Analyst

   Nike

   Nov 2023 — Present · Memphis, TN, US

Education

• University of Mumbai

  Engineer’s Degree, Information Technology

  2010 — 2014

• St. Andrew's College of Arts, Science and Commerce

  High School

  2008 — 2010

• Naveen Jindal School of Management, UT Dallas

  Master’s Degree, Management Information Systems, General

  2016 — 2018

Skills

• Customer Relationship Management (Crm)
• Web Development
• C++
• Team Management
• Html
• Java
• Microsoft Excel
• Powerpoint
• Microsoft Office
• Enterprise Resource Planning (Erp)
• Business Process Improvement
• Windows
• Sql
• Esourcing
• Sourcing
• Jscript
• Vendor Management
• Peer Mentoring
• Salesforce.com
• Web Design
• Customer Service
• Mysql
• Bmc Remedy
• Strategic Sourcing
• Php
• Cascading Style Sheets (Css)