Hester Palewitz

Transformational Leader in Person-Centered Excellence and Value-Based Quality Programs.

Role
Chief Quality and Compliance Officer at BHcare
Location
New York, NY, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Hester Palewitz

Highly motivated, creative and versatile leader with extensive experience in large, multi-faceted health systems. Repeated success building programs and processes from the ground up, driving organizational change, implementing quality initiatives, developing culture, and engaging physicians and staff in organizational transformation. Especially skilled at building effective, productive working relationships with all levels of the organization. Results oriented, inspirational, courageous leader and critical thinker with an impeccable work ethic.

Experience

  1. Chief Quality and Compliance Officer

    BHcare

    Jan 2021 — Present · CT, US

    Lead the organization’s person-centered excellence transformation. Develop and implement evidence-based KPIs and transparent data reporting through dashboards and visualization. Sponsor person-centered initiatives to improve the client and employee experience. Model a solution-focused approach and encourage co-design of systems to enhance quality and safety. Built a Just Culture through transparent reporting, analysis, and issue resolution. Stood up a robust, integrated incident reporting and management system. Champion Enterprise Risk Management implementation to assess, mitigate and prevent risk throughout all aspects of the organization. Oversee the licensing and accreditation of all programs. Re-invigorated the organization’s compliance program to make compliance visible, accessible, and transparent. Re-wrote the Code of Conduct to integrate the tenets of a just and person-centered culture. Implemented comprehensive auditing, monitoring and reporting of key compliance measures.

Education

  • Western Governors University

    Master of Science (M.S.)

    2015 — 2016

  • North-West University / Noordwes-Universiteit

    Communication and Theatre

    1991 — 1994

  • Purdue University Global

    Bachelor of Science (B.S.)

    2011 — 2013

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Hester Palewitz — Chief Quality and Compliance Officer at BHcare in New York, NY, US | Unifers