Heshan Welgolle

Financial Crime Coach (Qae) @Westpac Group

Adelaide, AU

Design, develop, evaluate training for Financial Crime Surveillance (FCS) teams in 1LoD. Including AML/CTF, Sanctions Operations, Transaction Monitoring, Fraud and Scam Operations, Tax Evasion, KYC, Foreign Tax Operations, Anti Bribery & Corruption, Quality Assurance and Risk.• Subject Matter Expert in Financial Crime such as Transaction Monitoring Investigations, Customer Risk Decisioning, AUSTRAC Typologies, Customer Due Diligence, Regulatory Reporting.• Deliver face to face & online training for onshore & offshore Financial Crimes Analysts and investigator teams. Evaluate results for continuous improvement.• Design, Deliver Skills Assessment sessions for Financial Crime Quality Assurance, Governance and Support. Evaluate findings and prepare recommendations for Team leaders and QAE Leadership. Host panel discussions with the support of FIU for further capability uplift.• Manage stakeholder meetings to support business requirements on learning & development.• Identifying training gaps through business requests and design learning outcomes to align with business strategies. Providing Advisory on Financial Crime Learning requests and designing strategic delivery of learning to FCS• Liaising with multiple business units such as Projects & change, Knowledge Management, Tax Transparency Office, Risk and QA, including high level business stakeholders on special projects such as Higher Risk Industries Due Diligence Framework, Gatekeeper Industries risk assessment, ATO reasonableness, Alert Prioritisation Model, Institutional Banking Ramp up.• Conducting knowledge testing quarterly on FCS analysts, develop continuous improvement through capability uplift.(Included FSO analysts prior to February 2024)• Design, develop and deliver training on AUSTRAC Corrective Action Report (CAR), Typologies, External Audit Reports & Line 2 Audit findings.• Overseeing the accreditation program.• Supporting change projects relating to regulatory requirements.

Australian Institute of Business

Master of Business Administration (MBA), Business Administration and Management, General

Pearson College London

Higher National Diploma, Quantity Surveying & Construction Economics

Institute of Bankers of Sri Lanka

Associate Member, Applied Banking and Finance

The Chartered Institute of Management Accountants

CIMA, Financial Accounting

Kingswood College Kandy

Mathematics, Chemistry, Physics