Heshan Shemendra Sellapperuma
Field Services Engineer @Canon USA
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WORK HISTORY
Field Services Engineer @Canon USA
Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment downtime- Troubleshoot hardware and software-related issues and implement solutions - Collect data for software-related issues and discuss the headquarter in Japan- Accurately document all maintenance activity and provide field service reports- Install equipment control software and maintain a record of software revision history- Participate in the installation of equipment at customers\' sites- Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work- Provide training and assistance to other technicians- Effectively communicate with customers, Canon USA, and Canon-Anelva Japan employees- Escalate serious or complicated repair problems to senior-level team members.
EDUCATION
Dharmaraja College - Kandy
Combined mathematics
Sierra College
Associate of Science - AS, Mechatronics, Robotics, and Automation Engineering, Certificate of Electro- Mechanical skills
Arizona State University
Bachelor's degree, Electrical and Electronics Engineering
ABOUT HESHAN SHEMENDRA SELLAPPERUMA
Trust the process. We always end up right where we are meant to be…
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