Hernan Pepelko

Senior Business Development & Client Success Leader Usa - Latam @Magicard By Brady

Miami, FL, US
MOBILE NUMBERS
+19•••••••79

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WORK HISTORY

Jul 2016 — Present

Senior Business Development & Client Success Leader Usa - Latam @Magicard By Brady

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Dorchester, GB

Directed client success and business development across North America, LATAM, and the Caribbean, managing enterprise and government accounts. • Built and coached distributed sales teams, achieving a 40% improvement in pipeline conversion rates through CRM optimization. • Negotiated long-term contracts with Fortune 500 clients, resulting in a 30%+ increase in client retention rates. • Led cross-functional teams to enhance delivery performance and reduce operational costs.

EDUCATION

1992 — 1995

Universidad Nacional del Sur

Bachelor, Computer Systems Analyst

1986 — 1991

E.N.E.T Num. 1

Technical, Technical Electrician

SKILLS

Business StrategyAccount ManagementMarketingSales ProcessSalesNew Business DevelopmentManagementLead GenerationBusiness DevelopmentMarketing StrategyLeadershipSales ManagementSales OperationsCustomer ServiceSellingTeam LeadershipB2b

ABOUT HERNAN PEPELKO

I’ve built my career on helping businesses grow — starting at the branch level, scaling across regions, and ultimately expanding into international markets.Early on, I learned the importance of operational excellence and customer success while managing branch operations. Leading local teams taught me how to drive profitability, coach employees, and create strong client relationships. From there, I stepped into regional sales leadership, where I designed and executed strategies that boosted revenue, built customer loyalty, and motivated high-performing sales teams.Today, as a Senior Business Development Manager and Customer Success professional, I focus on growth and strategic partnerships. I’ve partnered with C-level executives, government authorities, and Fortune 500 clients across the US, LATAM, and the Caribbean to negotiate multimillion-dollar contracts, expand distribution networks, and deliver sustainable revenue growth.What connects each stage of my journey is a consistent drive: building trust, creating opportunities, and turning strategy into measurable results.If you’re looking for a leader who understands both the big picture of global expansion and the details of operational execution, let’s connect.

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