Herna Quero
Director of Human Resources @Complete Care Centers
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WORK HISTORY
Director of Human Resources @Complete Care Centers
EDUCATION
Mid Florida Tech
Hotel and Resort Business Management Certificate, Hospitality Management
University of Central Florida
Bachelor's degree, Hospitality management
Valencia College
Associate of Arts (A.A.), General Studies
ABOUT HERNA QUERO
I\'m a strategic HR executive with over 16 years of management experience and more than 9 years leading HR in complex, high-growth healthcare organizations. I specialize in aligning people strategy with business objectives, delivering scalable systems, high-performance teams, and operational discipline across multi-state environments.I bring a business-first mindset to HR leadership, with deep experience in healthcare operations, M&A integration, and building infrastructure that supports sustainable expansion. Whether overseeing talent acquisition, developing compensation models, or managing sensitive investigations, I focus on outcomes, not theory.I don’t view HR as an administrative function, I see it as a critical driver of business performance. My approach is direct, data-informed, and rooted in accountability. I partner closely with executive teams to solve complex challenges, scale what works, and deliver measurable impact across talent, compliance, and operations.I\'m committed to building high-performing, sustainable organizations where people strategy drives growth.
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