Herman Tubanza
Customer Success Manager @Lifen
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WORK HISTORY
Customer Success Manager @Lifen
Develop strong customer relationship that encourage loyalty\\\\n- Establish customer satisfaction campaign to improve our understanding of customers\' needs\\\\n- Identify and develop upsell/cross-sells opportunities\\\\n- Ensure that our products are used to their full potential by customers\\\\n>Experience working with Salesforce, Metabase, Frontapp and Aircall
EDUCATION
University of Roehampton
Bachelor's degree, Business management and Entrepreneurship
Britannia English School in Manchester
English courses
Lycee Leon Blum, Creteil, France
Baccalauréat, Marketing
ABOUT HERMAN TUBANZA
My different trips around the world had hugely expanded my horizons since I met and interacted with different personalities from several countries. It permitted me to build my personality and enlarge my vision of life, giving me more ambition and determination to accomplish my short and long term goals in life.
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