Herman Duquerronette
Lead Consultant @Infosys
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WORK HISTORY
Lead Consultant @Infosys
CA
Experienced Lead Consultant specializing in AVEVA MES.NET development, and Application Management Support (AMS). Skilled in troubleshooting complex production systems, automating workflows, and mentoring teams to improve system stability and operational efficiency. Proven track record of delivering measurable results through automation, monitoring, and process enhancements.• Provided Application Management Support (AMS) for AVEVA MES, troubleshooting labeling/production issues and performing root cause analysis.• Built.NET console apps with scheduled tasks to monitor discrepancies and send automated email alerts, improving response times.• Developed production tracking + pallet label automation, enabling hundreds of pallets per minute.• Created SQL procedures linking palletizers with ERP systems, deployed in 4 plants.• Delivered a.NET Web API + PowerShell automation to restart services, reducing downtime by 90%.• Implemented a C# worker service to monitor pallet operations and send error alerts, cutting incidents by 88%.• Briefed peers on technical tasks and assisted them in resolving system issues, strengthening overall support capability.• Supported system enhancements, code reviews, and knowledge transfer to build long-term team autonomy.
EDUCATION
Concordia University
Bachelor's degree, Software Engineering
Concordia University
Bachelor of Software Engineering
ABOUT HERMAN DUQUERRONETTE
I am a Lead Consultant and.NET specialist with extensive experience in MES systems, Application Management Support (AMS), and process automation. Over the course of my career, I have delivered solutions that streamline production workflows, reduce downtime, and enhance system reliability.I have hands-on experience with.NET (C#), ASP.NET, MVC, WebForms, LINQ, SQL, Azure DevOps, TFS, PowerShell, and AVEVA MES. My work spans development, automation, monitoring, and support, including building console apps, worker services, Web APIs, and CI/CD pipelines to improve operational efficiency.I also enjoy mentoring and knowledge transfer, briefing peers on technical tasks and helping teams resolve system issues, fostering greater autonomy and collaboration. My approach combines technical expertise with problem-solving and leadership, ensuring that solutions deliver measurable business impact.I am passionate about optimizing systems, solving complex problems, and driving continuous improvement in software applications and production environments.
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