Chuck Hergenroeder

About Chuck Hergenroeder

As a Sales Consulting Director at Oracle Communications, I lead the technical sales strategy for North America East and our Federal teams, overseeing a team of highly skilled Sales Consultants focused on delivering value-driven enterprise solutions. My role sits at the intersection of strategic leadership, customer success, and technical execution—ensuring our pre-sales efforts align with Oracle\'s broader business objectives and market demands.I partner closely with Sales, Product Management, Marketing, and Engineering to guide solution development, influence product innovation, and bring voice-of-the-customer insights into Oracle’s roadmap. I also work with Support and Engineering teams to ensure escalations are handled with urgency and precision, reinforcing our commitment to long-term customer success.Beyond day-to-day execution, I help drive Go-To-Market planning, asset development, pipeline generation, and forecast triangulation at the regional and national level. I’m deeply committed to coaching my team—and the broader sales organization—on technical storytelling, deal qualification, and the behaviors that create trust, consistency, and high performance.This role is not just about supporting deals—it\'s about influencing outcomes, accelerating strategy, and developing the next generation of Oracle sales talent.

Experience

1. Sales Consulting Director

   Oracle

   Jun 2025 — Present · Pittsburgh, PA, US

   Lead Oracle’s North America East Sales Consulting organization, responsible for the technical success of enterprise and public sector opportunities. • Guide solution strategy, technical qualification, and sales alignment across diverse customer landscapes and industries.• Drive GTM strategy and support marketing in the creation of field-ready content, competitive messaging, and technical collateral.• Act as a liaison to Product Management—bringing forward customer-driven insights to influence product roadmap and innovation.• Partner with Support and Engineering to manage and resolve customer escalations, reinforcing Oracle’s accountability and service standards.• Lead forecast triangulation efforts and pipeline strategy sessions with senior leadership to ensure data-driven forecasting accuracy.• Champion the sales methodology for structured deal inspection and qualification, fostering a culture of ownership and execution excellence.• Coach and develop Sales Consultants and Sales Reps to improve technical depth, business alignment, and customer engagement.

Education

• Schenley

  Technology

  1992 — 1996

Skills

• Routing
• Managed Services
• Telecommunications
• Integration
• Network Design
• Sip Trunking
• Itil
• Microsoft Lync
• Virtualization
• Vaas
• Disaster Recovery
• Vmware Infrastructure
• Cisco Systems Products
• Switches
• Contact Centers
• Internet Protocol (Ip)
• Lan-Wan
• Mpls
• Avaya Products
• Voip
• Data Center
• Lync
• Unified Communications
• Ucaas
• Unified Messaging
• Avaya
• Project Management
• Telephony
• Pre-Sales
• Call Centers
• Ip
• Network Engineering
• Sip
• Skype for Business
• Cisco Technologies
• Video Conferencing
• Wan
• Sales Engineering
• Solution Architecture
• Network Architecture