Herbert Robert Reigle
- Role
- Director of Network Engineering at Charter Communications
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Herbert Robert Reigle
Conceive and Execute on Transformational Initiatives Across Spectrum Enterprise…
Experience
Director of Network Engineering
Feb 2017 — Present
Leader of Managed Voice Service Teams Across the Spectrum Enterprise National Footprint:* Managed Voice Services: Broadsoft Cloud PBX Products to include Unified Communications Service Integration Testing, Solution Planning, Design, Provisioning, Service Activation, MACD and Supply Chain Coordination * Managed Voice Services Fulfillment: PRI Trunk Provisioning, Operations and Quality Control * Managed Voice Services Fulfillment: SIP Trunk Provisioning, Operations and Quality Control * Managed Voice Services: High Capacity (PRI & SIP) Trunk Provisioning, Operations and Quality Control * Plan, Validate and Execute on New Voice Product Introduction for National Launch along with Product/Feature National Field Deployment and standardization > Voice Vendor Management Leader and Supply Chain Liaison:* Vendor/partner SME for all Managed Voice Products across the national footprint * Internal Charter Supply Chain Liaison ensuring coordination and effective internal results * Includes planning, budget, procurement, production testing, reviews and approvals of all materials deployed (or to be deployed) in the production Voice Network for Spectrum Enterprise > Establish, Support and Execute on Managed Voice Service Business Continuation and Disaster Recovery Readiness * Management and recovery of all national voice CPE platforms, staffing and services * Storm and/or flood (hurricane and/or tornado) preparedness, response and recovery * Fire preparedness, response and recovery * Earthquake preparedness, response and recovery * Virus outbreak preparedness, response and recovery > Conduct Managed Voice Services Lifecycle Improvement and Optimization:* Leverage Lean / Six Sigma Frameworks * Program Management * Project Management * Portfolio Management * Construct and Monitor CSFs (Critical Success Factors)* Construct and Monitor KPIs (Key Performance Indicators)* Qualify Lifecycle Success Matrices * Quantify Lifecycle Success Matrices
Education
DeVry University
Bachelor of Science (BS)
DeVry University
Electronics Technician Diploma
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.)
2015 — 2016
Keller Graduate School of Management of DeVry University
Master of Project Management (MPM)
2010 — 2012
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