Herbert Chao
Senior Technical Support Engineer at Oracle
- Role
- Senior Technical Support Engineer at Oracle
- Location
- Chelmsford, MA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Herbert Chao
Support Engineer/Consultant with 10+ years supporting web based applications functional…
Experience
Senior Technical Support Engineer
Jan 2016 — Present · Burlington, MA, US
Support for Inform Suite/Phase Forward and Study Start Up products in the Oracle Health Sciences Global Business Unit.
Education
Northeastern University
Political Science, Computer Science
2000 — 2001
University of Massachusetts Dartmouth
Bachelors, Computer Science
2002 — 2005
Chelmsford High School & McCarthy Middle School
High School Diploma, General Education
1996 — 2000
Skills
- Software Development
- Entrepreneurial Organizations
- Crm
- Taekwondo
- Web Applications
- Communication Skills
- Ice Hockey
- Java
- Xml
- Database Design
- Entrepreneurship
- Customer Oriented
- Customer Service
- Sql
- Management
- Martial Arts
- Small Business
- Customer Engagement
- Documentations
- Jiu-Jitsu
- Technical Support
- Technical Assistance
- Software Consulting
- Triage
- Technical Documentation
- Social Networking
- Networking
- Supply Chain Management
- Supply Chain
- Cloud Computing
- Consulting
- Customer Support
- Troubleshooting
- Translation Memory
- Customer Satisfaction
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