Heraldo Domingues

About Heraldo Domingues

As a Principal Sales Engineer, I specialize in the “messy middle” of the enterprise SDLC; where GTM strategy meets technical reality.My process is simple but rigorous: I surface the real constraints (tooling, process, governance) through deep discovery, then prove value through integration-led PoCs that avoid the fluff of “demo theater.” I’m as comfortable debugging APIs and data flows as I am aligning executive stakeholders on what the metrics actually mean. By the time a PoC lands, I’ve translated engineering activity into a narrative leaders care about: predictability, throughput, and investment priorities.Recently, I built a portfolio-level executive dashboard motion that consolidated 10 PortCos instances into a single view for a private equity CTO, enabling a repeatable monthly operating cadence.I’m a safe pair of hands: calm execution, clear ownership, and repeatable assets (templates, checklists, playbooks) that scale the motion beyond any one deal.

Experience

1. Principal Solutions Engineer

   Pluralsight

   Dec 2021 — Present · Draper, UT, US

   Owned enterprise presales cycles from discovery to demo to PoC to close/expand, sustaining a 93–98% attach rate; achieved 100% attach in 2025 (Appfire)- Built cross-sell motion for Skills + Flow, aligning L&D and engineering leadership on a unified “capability + execution” narrative- Led integration-led PoCs across Jira + SCM sources (GitHub/GitLab/Azure DevOps) to accelerate time-to-value and avoid late-stage surprises- Guided customer team/repo organization and governance to ensure reporting accuracy and prevent blind spots in exec dashboards- Operationalized reusable presales assets and best practices to improve team consistency and reduce prep time- Maintained senior stakeholder communication to unblock cycles and keep expectations clean.

Skills

• Vmware
• Customer Support
• Process Optimization
• Recruiting
• Q
• People-Oriented
• People Training
• Volunteer Training
• Network Configuration Manager (Ncm)
• Leadership
• Business Process
• Healthcare Information Technology (Hit)
• Gns3
• Disaster Recovery
• IT Service Management
• Hospital Operations
• Server & Application Monitor (Sam)
• Erp Implementations
• Software Development
• Team Leadership
• Employee Training
• Itil
• Operating Systems
• IT Recruitment
• Networking
• Network Performance Monitor (Npm)
• IT Operations
• Customer Service
• Sales Engineering
• Firewalls
• Windows 7
• Network Security
• Management
• Network Administration
• Customer Satisfaction
• Linux Firewalls
• Process Improvement
• Active Directory
• Windows Server
• Operations Management