Henry True

About Henry True

My experience includes 25 years of broad experience, currently District Manager with Tractor Supply, Regional Director for Family Dollar 4+ years, Regional Director with Dollar General 4+ years, 1 year of service as a Senior Manager - Training, over 2 years of service as a District Manager for Dollar General, 2 years of service with Dick’s Sporting Goods and 6 years of service with OfficeMax among other big box retailers. I have directly managed up to 16 DMs, 325 stores, 200+ associates and store managers with extensive P&L management.In this capacity, a large part of my accomplishments focused on selling skills, merchandising, budget control (P&L management), Recruiting, Training and Development, Staffing, Inventory Control and Implementation of clean, full and signed stores.As Senior Manager - Training,(District Manager Training Program Manager) to oversee and create, launch and facilitate the DM training program in its entirety. Awarded the “outstanding training achievement” from Training Magazine.Under my direction as ASM, SM, DM and RD, stores ran efficiently and sustained strong profitably. A drive to ensure customer service excellence by way of coaching and setting high expectations. A proven track record of top sales and metrics in areas I have managed. Ability to motivate and lead a staff to facilitate a positive, collaborative workplace. Act as coach/mentor and achieve a strong buy in by recognizing and holding accountable poor behaviors. Exceptional decision making and problem solving skills, from quick in-store issues to situations that require escalation and corporate attention. In depth understanding of HR and implementation of policies and procedures. Consistent and relentless focus on training and development. Specialties: Team Building, Recruiting Strong Talent, Excellence in Operations, Building a Selling Culture, P&L Management, Expense Control, Inventory Control, Merchandising, Merchandise Replenishment, Multi-Unit management, Team Building, Recruiting, Training and Development

Experience

1. District Manager

   Tractor Supply Company

   Nov 2023 — Present · Tupelo, MS, US

Education

• Bartlett high school

  High School Diploma

  1990 — 1995

• University of Memphis

  Business

  1997 — 2000

• State Technical Institute At Memphis

  Business, Business Administration and Management, General

  1995 — 1997

Skills

• Store Operations
• Customer Service
• Training
• Customer Satisfaction
• Hiring
• Store Management
• District Management
• Retail
• Customer Relations
• Multi-Unit Management
• Human Resources
• Inventory Management
• Inventory Control
• Coaching
• Employee Relations
• Budgeting
• Grocery Industry
• Scheduling
• Process Scheduler
• P&L
• Shrink Reduction
• Profitability
• Problem Solving
• Operations Management
• Loss Prevention
• Driving Results
• Income Statement
• Exception Based Reporting
• Selling
• Sales
• Management
• Team Building
• Retail Management
• Profit
• Operational Compliance
• P&L Management
• Stores
• Multi-Unit
• Multi Unit Management
• Interviewing