Henry Troup
Operations Manager, Moz Group @Ziff Davis
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WORK HISTORY
Operations Manager, Moz Group @Ziff Davis
Ottawa, CA
Responsible and accountable for the 24/7 reliability and performance of a massive commercial email platform. Plan and execute infrastructure upgrades with minimal service interruptions. Investigate and correct complex distributed-system issues. Evolve the platform, monitoring, and process, with AWS, Docker/Kubernetes/Rancher, and SQL and NoSQL databases. Engineer for security, capacity and performance.
EDUCATION
University of Toronto
B.Sc, Engineering Science
SKILLS
ABOUT HENRY TROUP
Leader and catalyst in SaaS and enterprise software development. Delivering enterprise systems with excellent reliability, security, and usability both on-site and in AWS. Experienced in leading, managing, and motivating teams. Over thirty years experience in software development, including verification/QA, validation, and support. An excellent record in dealing with management, customers, documenters, QA, and support organizations.Curious, flexible, energized by people and challenging projects that break new ground. An inclusive leadership style and achievement and results orientation and key skills in requirements analysis, understanding whole systems, and making complex systems work.Specialties: Experienced in managing teams producing and operating large scale applications, including in Lean (Agile) processes. Skilled in object-oriented design and implementation in C/C++/C# and Java for large and high-scalable systems. Strong networking and protocol knowledge in TCP/IP and ITU protocols. Known for seeing both the big picture and the details. Better than most at debugging.
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