Henry Ramos
Lead Field Service Engineer
- Role
- Lead Field Service Engineer at Fisker
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Henry Ramos
Dedicated Technical Leader with many years of experience in High Voltage & Low Voltage…
Experience
Lead Field Service Engineer
Sep 2023 — Present · La Palma, CA, US
As a Lead Field Service Engineer at Fisker, I led a team of technicians in maintaining, troubleshooting, and repairing electric vehicles, ensuring top-notch service quality and minimal downtime across various locations. Collaborated with cross-functional teams to improve product and service processes. Along with being one of the points of contacts for remote diagnostics & technical support to provide guidance for complex issues to reduce downtime and improve efficiency, leading to the improvement of customer satisfaction.
Education
Richard N. Slawson Southeast Occupational Center
Automotive Engineering Technology
Long Beach City College
Certificate
2016
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