Henry Ward
Software Engineer @Tonbridge And Malling Borough Council
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WORK HISTORY
Software Engineer @Tonbridge And Malling Borough Council
Kings Hill, GB
Reduced inbound calls by 67% by adding forms to the Council\'s Jadu website using HTML, CSS, JavaScript, PHP and its Symfony framework- Saved 100+ working days every year by building and maintaining public-facing web forms (using.NET C# and its Blazor framework) using Azure DevOps- Automated deletion of personal data for cases every year and enabled GDPR compliance by building and deploying Microsoft PowerShell scripts- Built and maintained statutory election documents in Objectif Lune PlanetPress using HTML, CSS and JavaScript- Collaborated on high-impact projects under the guidance of the IT Application Development & Support Team Manager- Contributed to the Digital Transformation program, enhancing business processes and user journeys- Engaged in project scoping and assessment to explore all technical possibilities- Coordinated with Solutions and Technical Architects to ensure robust technical architecture- Provided detailed technical specifications and documentation, adhering to best practices within the IT Applications Development and Support Team.
EDUCATION
University of Kent
Bachelor of Science - BS, Psychology with Clinical Psychology
University of Kent
Master of Science - MS, Computer Science (Artificial Intelligence)
SKILLS
ABOUT HENRY WARD
Software Engineer driving digital transformation with 2+ years\' experience in government and publishing- Reduced inbound calls by 67% and reclaimed 100+ annual working days at Tonbridge & Malling Borough Council by architecting self-service solutions (PHP/Symfony.NET C# Blazor, Azure DevOps)- Owned UAT for SAP/.NET systems at Cambridge University Press & Assessment: executed 200+ scripts, slashed post-launch defects, and managed documentation (JIRA/SAP)- Co-founded SafeSwitch Electrical (£83K first-year sales).
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