Anna H.
Doctoral Candidate | Ethics, Technology & the Future of Information Technology
- Role
- Customer Success Manager at IFS
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Anna H.
I am a doctoral researcher exploring the intersection of technology, ethics, and identity formation. My work examines how digital systems—such as data collection, persuasive technology, and algorithmic personalization—shape individual decision-making, moral reasoning, and leadership development.With a background in strategic project management and IT consulting, I bring a systems-thinking approach to understanding the ethical implications of emerging technologies. My research critically evaluates how power structures within digital ecosystems influence autonomy, privacy, and social behavior, particularly in youth and leadership contexts.I am passionate about fostering responsible technology use, advocating for ethical digital practices, and contributing to policy discussions that protect individual rights in an increasingly data-driven world.
Experience
Customer Success Manager
Sep 2025 — Present
Education
Saint Vincent College
M.S., Management and Operational Excellence
2017 — 2018
Gonzaga University
Graduate Certificate, Artificial Intelligence
Gonzaga University
Doctor of Philosophy - PhD, Organizational Leadership
2020 — 2025
Saint Vincent College
BS, Business Management; Operational Excellence
2009 — 2011
Skills
- Kronos
- Resource Management
- Roadnet
- Pmo
- Lean Manufacturing
- 5s
- Rackspace Cloud
- Erp
- Sharepoint
- Sap Solution Manager
- Sap
- Kaizen Facilitation
- Sap Business One
- Mulesoft
- Project Management
- Ariba
- Project Planning
- Kaizen
- 5 Why
- Agile Methodologies
- Management
- Sap Erp
- Agile Project Management
- Spanish
- Healthcare
- Sap Solutions
- Quickbooks
- Salesforce.com Implementation
- Agile & Waterfall Methodologies
- Sap R/3
- Sap Pm
- Mysql
- Ios Swift
- Salesforce.com
- Agile Application Development
- Continuous Improvement
- Business Process Improvement
- Sap Implementation
- Value Stream Mapping
- Process Improvement
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