Henry Z. Jin

Family Experience Coordinator @Step Up Tutoring

Los Angeles, CA, US
EMAILS
h•••••••@stepuptutoring.org
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Family Experience Coordinator @Step Up Tutoring

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Los Angeles, CA, US

Selected in October 2025 as one of 3 Family Experience Coordinators following completion of High-Impact Tutoring micro-credential from ASU and vetting by Senior Program Manager, with service beginning the week of November 17, 2025, demonstrating readiness to assume expanded responsibilities beyond standard tutoring role.• Completed hundreds of family outreach calls conducting welcome calls to newly enrolled families, establishing positive first impressions, answering frequently asked questions, and clarifying program expectations to ensure smooth onboarding for 2nd-8th grade students.• Execute launching match calls to families with inactive tutor-student matches (2 weeks post-match with Zendesk platform using the organization\'s phone system, maintaining regular coordination with School and Family Partnerships Manager to support nonprofit\'s family engagement and retention initiatives.• Participate in shadow calls, one-on-one practice sessions, and training with Lead Family Experience Coordinator to develop skills in family relations, nonprofit operations, and volunteer coordination.• Contribute 5-8 flexible hours weekly (1-7 PM PST Monday-Friday and weekends) to directly increase family engagement and retention rates, ensuring families feel supported throughout their child\'s educational journey with Step Up Tutoring, a nonprofit providing free 1-on-1 tutoring.

EDUCATION

N/A

University of California, Merced

Bachelor of Science (B.S.), Management and Business Economics | Minors in History and Political Science

N/A

Virginia Military Institute

No Degree, History

N/A

Larchmont Charter School

Elementary School, General Education

N/A

University of Southern California

Program Participant, Patient Care and Pre-Medical Education

N/A

Walter Reed Middle School

Middle School Diploma, Humanities and Environmental Science

N/A

University of California, Davis

Visiting Student, UC Center Sacramento Program, Political Science and Government

N/A

Van Nuys High School

High School Diploma, Medical Careers Magnet

N/A

Plus, Guided Journey

Scholar, Law School Preparation Program

N/A

Johns Hopkins Center For Talented Youth (CTY)

Summer Program Participant, Advanced Academic Enrichment

N/A

Harvard Business School Online

Other; Certificate in Power and Influence for Positive Impact

N/A

UC Center Sacramento

Winter-Spring 2022 Student, California State Government and Public Policy

ABOUT HENRY Z. JIN

Hello! I\'m Henry Zheng Jin, a recent UC Merced graduate with a B.S. in Management and Business Economics. As a first-generation Korean-American who has called the United States home since age 2, I bring a unique perspective to my career aspirations in international law and public service.My academic background in economics has equipped me with analytical skills and an understanding of global economic trends, which I aim to leverage in international relations and policy work. Through experiences ranging from political economy research at the Mercatus Center to civic leadership with Democracy House, I\'ve developed a deep appreciation for how law intersects with policy to address complex global challenges.Key areas of exploration:• International law and diplomacy• Environmental policy and sustainability• Economic analysis and its application to global challenges• Cross-partisan collaboration and democratic governanceI\'m currently preparing for law school to further develop my critical thinking and legal reasoning abilities. My goal is to use legal education as a foundation for exploring how law can address pressing international issues through diplomacy, policy development, and public service.I\'m eager to connect with professionals in international relations, law, environmental policy, and public service. Let\'s collaborate toward solutions that strengthen democratic institutions and promote global cooperation.

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