Henry Tsui

Lead Engagement Manager @OpsGuru

Burnaby, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Lead Engagement Manager @OpsGuru

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Vancouver, BC, CA

EDUCATION

2001 — 2006

The University of British Columbia

B.Sc

SKILLS

Project ManagementSageSharepointEnterprise SoftwareBusiness ProcessTeam LeadershipErpSaasVersion OneSage 300 ErpIncident ManagementT-SqlCitrixDatabasesWindowsEnterprise Resource Planning (Erp)Requirements AnalysisTraining DeliveryCommunicationAgile Methodologies.netWindows AzureSoftware DevelopmentScrumAgile & Waterfall MethodologiesBusiness Analysis

ABOUT HENRY TSUI

Engagement Management Leader experienced in managing SaaS and Cloud infrastructure projects using Agile Scrum. I\'ve worked with talented Scrum teams to drive customer success using AWS, Azure, and GCP technologies, supported the online operations and deployment of a leading Enterprise Resource Planning software, and helped customers improve their IT security postures using a powerful SIEM solution. My current focus is on building up effective Engagement Management practices and Engagement Managers to deliver value and results to our customers. Providing exceptional customer experiences is my top priority and I believe all areas of an organization can contribute.

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Henry Tsui — Lead Engagement Manager at OpsGuru in Burnaby, BC, CA | Unifers