Henry Tam
Manager - Cx Insights and Advisory @Delta Air Lines
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WORK HISTORY
Manager - Cx Insights and Advisory @Delta Air Lines
EDUCATION
Georgia Tech Scheller College of Business
Master of Business Administration (M.B.A.), Business Analytics
Embry-Riddle Aeronautical University
Bachelor's degree, Homeland Security - Emergency Management | Minors: Industrial Safety and International Relations
SKILLS
ABOUT HENRY TAM
MBA graduate from Georgia Institute of Technology, Scheller College of Business. I am a MBA Associate at Delta Air Lines. At Delta, I use analytics to help understand underlying issues within the air line industry, develop solutions to improve operational efficiencies, and help grow the Delta brand and culture. I have additional experience with forecasting, cost out initiatives, Lean Six Sigma, quality management and market research.I believe strongly that a well-versed expert in data analytics and a strong business acumen is the foundation of any organization’s success. I keep to the principles to continue deliver results in an uncertain environment, continue to learn and inspire others while maintaining integrity. Contract Modeling| Financial Forecast| Data Analysis| Data Warehouse/Database management| COOP| Sentiment Analysis| Market Research| Pricing & Revenue| SAS EG | SQL| Tableau| VBA | R-Studio
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