Henry Taylor
Creative Director, Founder, and Chief Panic-Haver at Carnyx Interactive. Product Analyst at Meta.
- Role
- Social Support Analyst at Meta
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Henry Taylor
Experienced Technical Program Manager with a demonstrated history of working in the…
Experience
Social Support Analyst
Nov 2024 — Present · Seattle, WA, US
Working to connect learnings from social listening and support to drive product and educational resource improvements for new developers.Leading a team of specialists and social listening analysts, managing Meta\'s Horizon dev support presence on Twitter/X and Reddit. Developed process, KBAs, and technical tooling to establish a social media support presence for Meta Horizon creators. Attended GDC, running product demos to showcase new Horizon Desktop Editor tools.Established metrics collection and end-of-week reporting to ensure collection and escalation of bug trends across the Horizon developer ecosystem.
Education
Seattle Pacific University
Physics
2014 — 2018
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