Henry Rajsombath
Digital Product Owner @AAA Auto Club Enterprises
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WORK HISTORY
Digital Product Owner @AAA Auto Club Enterprises
Orange County, CA, US
Define and prioritize the product roadmap for customer-facing digital channels, ensuring alignment with business goals and customer needs.Collaborate with stakeholders across underwriting, claims, marketing, and IT to gather requirements and translate them into actionable user stories and acceptance criteria.Lead Agile ceremonies, including sprint planning, reviews, and retrospectives, to ensure continuous delivery of high-quality features.Oversee the end-to-end development lifecycle, from ideation and design to deployment and post-launch optimizations.Analyze market trends, customer feedback, and competitive landscape to identify opportunities for innovation and improvement.Monitor key performance indicators (KPIs) to assess product performance and make data-driven decisions.
SKILLS
ABOUT HENRY RAJSOMBATH
Dynamic Product Owner with over 15 years of experience in the insurance industry, specializing in customer-facing digital channels. Adept at driving innovation and delivering seamless digital experiences that enhance customer engagement and satisfaction. Known for translating strategic business goals into actionable roadmaps and delivering solutions that align with organizational priorities.
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