Henry Kweku Asafo-Agyei
Licensed Insurance Advisor @Td Insurance
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WORK HISTORY
Licensed Insurance Advisor @Td Insurance
Dieppe, NB, CA
A Licensed Insurance Advisor at TD Insurance provides personalized insurance advice and solutions to clients, primarily over the phone. They assess customer needs and recommend appropriate coverage for auto, home, and other personal insurance products. Advisors are responsible for meeting sales targets while ensuring compliance with industry regulations. They also assist with policy changes, renewals, and claims support. Delivering exceptional customer service and building long-term client relationships is key to the role.
EDUCATION
Mfantsipim School
WASSCE
Kwame Nkrumah University of Science and Technology, Kumasi
Master of Science - MS Economics
University of Cape Coast
Bachelor of Arts - BA
SKILLS
ABOUT HENRY KWEKU ASAFO-AGYEI
Results-driven and Compliance-oriented Banking and Finance professional with over 9 years of experience at CalBank PLC, Ghana. I bring a strong foundation in regulatory compliance, fraud detection, and customer due diligence, paired with a growing capability in business analysis and research-based problem-solving. I have built my career supporting Retail, SME, Commercial, and Corporate clients, delivering excellent customer service while upholding ethical standards and risk management protocols. As the Digital Banking Champion and go-to resource person for all banking products and compliance inquiries, I led branch-wide digital adoption efforts and ensured policy alignment on the ground. My professional strengths include: • Conducting in-depth regulatory research to support KYC, EDD, and AML obligations • Identifying risks related to identity theft, counterfeit currencies, and document forgery • Analyzing trends and reports using systems like goAML, Equifax, and B&D Credit Agencies • Staying aligned with fintech evolution, compliance technology, and cash-lite initiatives I am formally trained in: AML/CTF Detection & Reporting Confidentiality & Breach Protocols Document Fraud & Identity Theft Prevention Credit Risk, SAR Reporting, and EDD Reviews I thrive in roles that require strategic thinking, regulatory alignment, and proactive research. My ability to connect the dots between compliance mandates and digital systems ensures that I contribute value not just operationally, but also analytically. I welcome connections with mentors, recruiters, and compliance leaders passionate about ethical governance, financial integrity, and tech-enabled compliance. I’m excited to contribute to a forward-looking organization focused on risk mitigation and operational transparency.
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