Henry Cho
Franchise Owner-operator @Chick-fil-A Restaurants
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WORK HISTORY
Franchise Owner-operator @Chick-fil-A Restaurants
Las Vegas, NV, US
Effectively lead, manage and grow a 10+ million dollar business with up to 160 employees on payroll. Responsibilities include all matters that involve the business from recruitment, hiring, retention, human resources, P&L, Lean processes, Lean systems, controlled labor and food/paper/business costs to run an effective and profitable business. At the same time doing it with excellent hospitality and service. Develop and cast vision and values, created a high performance leadership team, with layered management. Developed policies and procedures with consideration to local, state and federal laws. Developed training programs and several systems including an entire business intranet as a central information hub from the ground up. Effectively managed and lead teams, using influence and high emotional intelligence to achieve goals and continue with momentum.*ServSafe (Management) Certified 2020 to present*2021 Operator Regional Sales Contest Winner - Aruba
EDUCATION
Saint Mary's University of Minnesota
B.S., Police Science
Chick-fil-A Fundamentals of Restaurant Leadership
FRL Leadership Certification, Restaurant and Organizational Leadership
Concordia University-St. Paul
M.A., Human Services-CJ Leadership
MN Chiefs of Police Association
Leadership Academy Certification, Leadership
Inver Hills Community College
A.S., Law Enforcement
ABOUT HENRY CHO
My vision is to \"Glow in the Dark\". I am a child of the 80\'s and I love retro, glow and the dark trends represented those times, but also signifies a greater meaning of being a light among the darkness. I am passionate about serving others, and making positive impacts through generosity and care.
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