Henrike Herr

Senior Connectivity Account Manager, Integrations @Expedia Group

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2019 — Present

Senior Connectivity Account Manager, Integrations @Expedia Group

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London, GB

Build on existing partner portfolio by identifying potential partners in strategic markets - Secure a supply pipeline while maintaining reporting to inform management of forecasted supply- Evangelize and continuously work on improving the benefits of Vrbo’s Connectivity Partner Program attracting new partners. Help develop marketplace awareness of Vrbo partner integrations- Negotiate and structure partnership contracts/agreements- Optimize the software partner acquisition process, including due diligence, automation- Measure and track key performance indicators across partner portfolio and identify growth opportunities- Conduct cross functional Quarterly Business Reviews. Coordinate with internal teams to create and present analysis, business insights and key recommendations which can guide partners to improve performance- Compute quarterly partner financial incentives and evaluate partners in portfolio - Work closely with partners and Marketing teams to design and implement effective co-marketing campaigns- Collaborate with Partner Success teams to achieve high levels of inventory participation for each partner - Serve as primary point of contact for critical issues and escalations that affect the partnership and partner performance. Resolve any business challenges while ensuring partner compliance- Project manage the integration process from pre-integration business assessment and due diligence, integration program management and issue resolution, to post-integration launch- Collaborate with Technical teams and partners to set technical priorities - Take responsibility for partners being up-to-spec with latest API integration - Ensure partners are always in compliance of marketplace rules and policies- Liaise with internal teams to develop and execute campaigns to support strategic initiatives across partner portfolio- Collaborate with product/API team to help create and communicate value proposition for new products and features

EDUCATION

2006 — 2010

University of Technology Sydney

Bachelor of Management in Tourism, Tourism

SKILLS

Agile MethodologiesFront OfficeManagementHospitalityWork EthicHospitality IndustryStrategic PlanningHotelsTeam LeadershipProject ManagementCustomer Service ManagementHands-on TrainingFront Office SupportOrganizationHospitality ManagementAdministrationTravel ManagementPeople SkillsProcess ImprovementTeam MotivationOrganization SkillsTraining DeliveryCommunicationProject CoordinationTourismCustomer SatisfactionFood & BeverageCustomer ServiceHotel ManagementProblem SolvingTravel Planning

ABOUT HENRIKE HERR

Curious and adaptable Travel Tech professional with a strong drive to achieve results. A passion for making the world a better place through fair and responsible business practice and building strong internal and external relationships. Balancing hard work with a lifestyle built around travel and a passion for physical and mental health (plus a slightly less healthy amount of cake).Teaching Yoga in my spare time is my way of contributing to improve the community\'s mental and physical health.I am proud to be working for an industry that aims to improve human connection and will only ever consider working for companies that take their corporate responsibility seriously.Bachelor of Management, UTS Sydney Certificate IV in Project ManagementYoga Alliance 200-Hour Teacher Training (RYT-200)

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Henrike Herr — Senior Connectivity Account Manager, Integrations at Expedia Group in London, GB | Unifers