Henny Amelia Gray

Driving Financial Performance & Operational Efficiency | Strategic Account Management & Cross-Functional Partner | Expert in AR Optimization | Data-Driven Decision Making

Role
Finance Customer Management Coordinator at PepsiCo
Location
Winston-Salem, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Henny Amelia Gray

Strategic and results-driven finance and account management professional with over 15…

Experience

  1. Finance Customer Management Coordinator

    PepsiCo

    Aug 2024 — Present · Winston-Salem, NC, US

    ACHIEVEMENTS• Reduced overall account past due balances by 65% year-over-year through proactive account management, timely follow-ups, and enhanced collection strategies.• Successfully recovered $3 million in past due invoices from a key account, representing a 90% improvement compared to the previous year by implementing targeted communication and customized payment solutions.JOB DESCRIPTION• Monitored and analyzed customer payment exceptions using trend tracking to identify root causes and drive process improvements, aligning with supplier performance monitoring and reporting standards. • Developed and executed project plans for period and quarter-end reporting, ensuring accurate account performance insights that supported both financial planning and governance controls. • Collaborated with internal departments and external partners to address chargebacks, shortages, and pricing discrepancies, thereby strengthening cross-functional relationships and supplier communications. • Maintained accurate customer data and updated AR system records to support effective dashboard reporting and adherence to accountability guidelines. • Identified process improvements to optimize cash flow and compliance metrics, contributing analytical insights toward enhanced supplier delivery and operational efficiencies.

Education

  • University of Indonesia

    Barchelor Degree, Business Management

    2006 — 2009

  • PPM School Of Management

    Master Degree, Business Management (Finance)

    2011 — 2013

  • University of Indonesia

    Associate's degree, Hospital Management (Medical)

    2002 — 2005

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Henny Amelia Gray — Finance Customer Management Coordinator at PepsiCo in Winston-Salem, NC, US | Unifers