Henning Wagner
Customer Success Manager @EDGITAL
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WORK HISTORY
Customer Success Manager @EDGITAL
Essen, DE
Onboarding: Assist new customers through the onboarding process to ensure a seamless integration and usage of our products.Customer Support: Regularly communicate with customers to ensure their satisfaction and provide support with any questions or issues.Performance Review: Regular analysis of usage data to proactively identify solutions and improvement opportunities.Feedback Management: Capturing and analyzing customer feedback to continuously enhance our products and services.Relationship Management: Building and maintaining long-term relationships with our customers to ensure high customer loyalty and trust.
ABOUT HENNING WAGNER
Empowering cities to improve their road infrastructure!
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