Henil Dhas
Team Leader- Payment Operation@ TCS | Finance Assistant Manager | Banking and Finance Operations | Financial Analyst | Credit Operation
- Role
- Team Leader- Payment Operation at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Henil Dhas
As an experienced and enthusiastic Business Process Team Leader with 9+ years of…
Experience
Team Leader- Payment Operation
Oct 2022 — Present · Chennai, IN
Provide guidance and support to the Payments team analysts in their day-to-day activities, ensuring the team is adequately staffed and organized.• Regularly review and prioritize escalated issues from the Payments team and other departments.• Conduct regular meetings and one-on-one sessions with team members to provide feedback on their performance and address areas for improvement.• Develop and maintain a reporting framework to track the team\'s productivity, efficiency, and performance metrics.• Create and maintain a schedule for the Payments team, ensuring equitable distribution of tasks to prevent excessive workloads.• Define and communicate clear Key Performance Indicators (KPIs) for the Payments team.• Conduct regular performance evaluations and provide constructive feedback to help team members improve their skills and achieve their goals.
Education
Scott Christian College, Nagercoil - 629 003
Bachelor of Applied Science - BASc
2012 — 2015
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