Eric Hendrickson
Strategic Enterprise Sales Manager | Building Robust Sales Pipelines | Skilled Relationship Builder + Team Leader
- Role
- Business Development Manager at Servpro Team Fosdick
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Eric Hendrickson
At SERVPRO Team Fosdick, where we are \"Here to Help\" and committed to making any disaster…
Experience
Business Development Manager
Jun 2024 — Present
Promoted to current role in March 2025 Drive commercial market growth and strengthen partnerships with insurance brokers across Northern Ohio. Collaborate cross-functionally to deliver value-driven solutions and Emergency Service Agreements.• Proactively generate new business through outreach to commercial clients and insurance professionals• Develop and maintain Emergency Service Agreements and long-term partnerships• Represent SERVPRO with professionalism and empathy across all client touchpoints• Align sales strategy with operations and marketing to ensure client satisfaction and service excellence• Track pipeline activity in CRM to exceed sales goalsKey Accomplishments:• Promoted to Business Development Manager in March 2025• Negotiated and closed 5 Emergency Service Agreements with corporate clients within first 90 days• Co-developed the team’s pitch deck, enhancing presentation clarity and impact across verticalsSales ManagerJune 2024–Feb 2025: 8 MonthsNEO and ToledoLead and mentor a results-driven sales and estimating team serving both residential and commercial clients across multiple markets. Responsible for team performance, growth strategy, and cross-functional collaboration.Key Responsibilities:• Motivated and coached sales team to exceed regional targets and KPIs• Recruited, trained, and supported estimators in sales process and customer engagement• Managed sales pipelines and lead prioritization through CRM• Partnered with internal departments to improve sales strategies and team effectiveness• Monitored performance metrics to drive territory growth and profitabilityKey Accomplishments:• Increased team close ratio by 6% in first 6 months• Developed an online checklist system to improve job file completion• Designed a branded Sales Presentation SOP with soundtrack, standardizing delivery and client engagement
Education
The University of Akron
Associate of Arts - AA
Skills
- Product Marketing
- Sales Management
- B2b
- Negotiation
- Direct Sales
- Sales Operations
- Customer Service
- Team Building
- Sales
- Forecasting
- Account Management
- Manufacturing
- New Business Development
- Strategic Planning
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