Hem Maradia
Driving GenAI Programs for Fortune 500 clients @ Deloitte | MBA, Strategy & Marketing
- Role
- Genai Product Manager and Owner at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Hem Maradia
Software developer turned techno-functional program manager with demonstrated experience…
Experience
Genai Product Manager and Owner
Jun 2022 — Present · Bengaluru, IN
Led a team of 2 to enable a Global Sports Organization architect future business and technology strategies, and improve user experience and productivity 1. IT Service Quality Improvement for Global Sports Event - Led end-to-end lifecycle of 3 qualitymanagement dashboards for 50+ IT services in a global sports event. Managed cross-functional team of 3 Tableau developers, driving agile delivery. Enhanced service performance by ~100% through executive level KPI reporting 2. Strategic GenAI transformation for Leading Annuity Provider - Led GenAI assessment, benchmarked,and defined vision. Prioritized 44 use cases with $95M ROI. Established governance to streamline GenAIadoption. Seamless Service Integration in Global IT Landscape - Integrated 100+ IT services from multiple stakeholders into the project ecosystem. Standardized reporting and established 7 quality measurement parameters. Streamlined vendor service onboarding for a 2-year client engagement 4. Establishment of Learning Management System (LMS) for Fortune 100 Client - Collaborated with thevendor to develop product roadmap for a global Learning Management System. Led requirementsworkshops and prioritized sprint backlogs. Achieved ~50% improvement in talent retention through LMS adoption
Education
Carmel Convent School Junagadh
Primary School
1997 — 2003
National Institute of Technology Karnataka
Bachelor's Degree, Computer Engineering
2013 — 2017
Florence High School,Basaveshwarnagar,Bangalore
SSLC degree
2003 — 2011
OutSystems University
Certified Associate Developer
2017 — 2019
VVS Sardar Patel Pre-University College
Pre-University Degree
2011 — 2013
Indian Institute of Management, Lucknow
Master of Business Administration - MBA
2020 — 2022
Skills
- Time Management
- Public Speaking
- C++
- Teamwork
- Film Analysis
- Customer Service
- Mysql
- Outsytems
- Essayist
- Html
- Python
- Javascript
- Research
- Latex
- Event Planning
- Windows
- Css
- Elasticsearch
- Photoshop
- Cascading Style Sheets (Css)
- C
- Microsoft Office
- Angularjs
- Social Media
- Film Criticism
- Quiz
- Management
- Digital Marketing
- R Programming Language
- Game Theory
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