Hemchand Hemraj

About Hemchand Hemraj

I’m a seasoned operations leader with over 25 years of experience driving efficiency, innovation, and accountability in multiple business sectors, including the UN, Higher Ed, Private Sector, and Public Sector organizations. My work is rooted in a strategic, data-informed approach to streamlining operations, aligning cross-functional teams, and delivering measurable impact across core business areas, including finance and budgeting, human resources, procurement, risk management, change management, strategic planning, and execution. As Chief Operating Officer at the DC Office of Employee Appeals, I lead enterprise-wide modernization efforts with a clear goal: to reduce case resolution timelines by 25% over the next two years. I oversee performance metrics, technology systems, and interdepartmental collaboration to ensure operational excellence that directly supports the agency’s mission.Previously, I held senior roles with the United Nations and Johns Hopkins University, where I focused on process innovation, fiscal responsibility, and mission-driven results. Across every role, I’ve built a reputation for leading with integrity, solving problems at scale, and coaching teams to high performance.As a first-generation college graduate with a BBA and MBA (earned with honors), I understand the value of persistence, learning, and leadership development. I’m preparing to pursue a Doctorate in Business Administration focusing on Organizational Leadership, further strengthening my commitment to institutional transformation.Beyond the office, I serve as treasurer for my local congregation and mentor early-career professionals. Whether managing complex systems or developing people, I bring passion, purpose, and a deep belief in public service leadership that works.I firmly believe in the transformative power of leadership: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” – Jack Welch.

Experience

1. Chief Operating Officer

   Dc Government

   Apr 2023 — Present · Washington, DC, US

Education

• The Association of Business Executives (ABE UK)

  Diploma, Business Administration

  2004 — 2006

• Jack Welch Management Institute

  Master of Business Administration (MBA) Distinction, Business Administration | Concentration Operations Management

• Strayer University

  Bachelor of Business Administration (BBA) Honors, Concentration in Management

• ACCA

  Diploma, Financial Management

  2009 — 2011