Hemant Moghe
Seasoned IT Leader || Nielsen || Capgemini || TCS || MBA with 20+ yrs work exp
- Role
- Director - IT Service Delivery, South Asia at WPP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Hemant Moghe
I have spent over two decades working at the intersection of IT infrastructure, end user…
Experience
Director - IT Service Delivery, South Asia
Oct 2017 — Present · Mumbai, IN
Responsible for Infrastructure and Application service delivery to all the Operating companies withing WPP group in South Asia, supporting a user base of Primary responsibility is to be the IT management interface and escalation point for specific Operating Company(s) within the geographic sector. Be the primary point of contact with the Operating Companies and ensure operational services meet business requirements. Monitor service performance and work with 3rd parties to ensure business needs are met and own resolution in the event of problems. Have worked on many projects ranging from cloud migrations, wifi remediations, network upgrades & refresh, large office setups and moves, optimizations, process transitions.etc.
Education
University of Mumbai
B.E, Computer Engineering
2000 — 2003
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDBM, Business Administration and Management,
2011 — 2013
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION
Diploma, Computer Engg
1996 — 1999
Skills
- Service-Level Agreements (Sla)
- Vendor Management
- Active Directory
- Windows Server
- IT Service Management
- Incident Management
- Pre-Sales
- Information Technology
- Infrastructure
- Microsoft Exchange
- Networking
- Security
- Sla
- Management
- Troubleshooting
- Team Management
- Data Center
- Service Delivery
- Technical Support
- Project Management
- Servers
- Itil
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