Hemanth Narsupalli
DevOps and Cloud Engineer | Kubernetes (CKA) | AWS DevOps Pro | CI/CD, Terraform, GitOps | Observability & Site Reliability
- Role
- Senior Devops Engineer at Ztouch Networks, Inc
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Hemanth Narsupalli
As a DevOps and Site Reliability Engineer with 4+ years of experience in the industry, I have gained a strong background in cloud-native infrastructure, automating and optimizing software delivery processes, and maintaining highly available systems. Currently, I work as a DevOps and Site Reliability Engineer at zTouch Networks, where I focus on the reliability and automation of critical 5G RAN infrastructure on on-premises OpenShift clusters.My technical toolkit includes deep hands-on experience with Kubernetes, OpenShift, Terraform, Helm, and AWS, along with CI/CD and GitOps practices using GitHub Actions, Tekton, ArgoCD, and Jenkins. I’ve also built observability stacks with Prometheus, Grafana, Thanos, and ELK, securing services with Istio, and writing automation in Go and Python.Beyond DevOps, I bring a strong foundation in software development with skills in JavaScript, TypeScript, React, Next.js, Node.js, and Java. I also have substantial experience in Golang, including building custom Kubernetes Operators using the kubebuilder framework.Technical Skills: • Cloud/Virtualization Technologies: AWS, GCP, Azure • Container Orchestration: Kubernetes, OpenShift, Docker, Helm • Infrastructure as Code: Terraform, CloudFormation, Ansible, Packer • CI/CD & GitOps: GitHub Actions, Jenkins, ArgoCD, Tekton CI/CD, GitLab CI • Programming Languages: Go, Python, Java, JavaScript, TypeScript, C++, SQL, Linux Shell Scripting • Monitoring & Observability: Prometheus, Grafana, Thanos, ELK Stack, Fluentbit, CloudWatchCertifications: • Certified Kubernetes Administrator (CKA) • AWS Solutions Architect Associate • AWS DevOps Engineer Professional
Experience
Senior Devops Engineer
Jan 2025 — Present · Boston, MA, US
Spearheaded infrastructure modernization by migrating OpenShift templates to Helm charts and implementing GitOps with ArgoCD, managing 50+ applications with RBAC across on-premises OpenShift clusters• Engineered CI/CD pipelines using GitHub Actions and Tekton, processing 60+ weekly containerized Docker deployments while maximizing cache hits and reducing build latency by 40%• Built internal platform automation tools using Go and Python, reducing operational overhead by 60%• Maintained uptime SLO through 24/7 on-call support with Prometheus, Thanos, and Grafana observability, improving incident response time and reducing MTTR by 40%• Achieved $100K annual savings by reducing GPU infra costs through increased workload capacity and fault tolerance via automated partitioning and crash mitigation, eliminating 80% manual toil with Linux bash scripts
Education
Northeastern University
Master of Science - MS
2023 — 2025
Mahatma Gandhi Institute of Technology
Bachelor's degree
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